"'Welcome to the Real World' she said to me, condescendingly, 'take a seat'".
No Such Thing by John Mayer.
Humans make mistakes. This is a truth widely accepted. I make mistakes. This is a truth widely known.
Yesterday at work we were trying to call around to fill up some empty appointments for today's schedule. My Coworker suggested I try a woman scheduled for next week, so I did. I called and offered her either the 2:30 or the 3:30, and she said 'oh that's good'. [me]"ok, so 2:30 is ok? Great, see you then". [her]'ok.So today 2:30 rolls around and we're wondering where she is. She strolls in a 3:30 for her appointment, a spot I had already placed a different patient...
I apologized whole heartedly and admitted my mistake, but that doesn't always work in the professional world. This woman was UPSET. I kind of just sat there nest to my coworker for a good 15 minutes trying to work something out with her, but she was just so MAD! She finally leaves after re-making her original appointment.
10 minutes later, she calls and asks to speak to my boss. I apologetically tell her I'm sorry, he is with a patient and can't come to the phone.
'That's fine' she says 'put me on hold. I'll wait.'
So I go tell my boss the situation, and he gives me this 'you're kidding' look and tells me he is not going to sit there and take the heat for the front desks' mistake. So my supervisor gets on the phone with her and somehow magically gets the woman to accept that the Doctor will call her back later.
Nevertheless, I wanted to go home and curl up in a ball and cry. I mean, I know I've made mistakes in the office before, but I can count them on one hand...
My supervisor called me after I left to remind how grateful they were that I helped out as much as I did and that I don't have to schedule anymore if I don't want to...
But I think It'll be ok. One indecent won't crush me...I just never want to see that woman again...
Wednesday, January 28, 2009
Tuesday, January 20, 2009
Hmm...
Inauguration Day. Yummy.
I have decided to take it upon myself to be as respectful as possible towards the new leader of our country. He won by majority rule, which is the fairest method on Earth today that I can think of, with the exception of the calling of the President of the Church. Actually, I didn't even know today was the inauguration until around 9 o'clock last night, and then I had work this morning so I didn't watch it.
My emotion towards the new President is more curious than anything. I'm not about to go burn effigies along with our friends in the middle east, nor am I going to put his framed picture in my bedroom. I am just curious to see what his plans are, how many of them will actually be carried out and other things. WILL he really bring our country down, or will he surprise the other 48% and raise us up? We'll just have to see. After all, if he does well, no harm done. If he does poorly, hopefully he'll be removed from office quickly enough before major damage is done. But I will admit, I was one of those who have been praying that he is moved by the Hand of God just as our previous successful Presidents have been.
One interesting tidbit that could be related:
When Thomas Jefferson was running for President against John Adams and eventually won, the Government shifted from being dominated by Democratic Republicans to Federalists, and did so in an essentially peaceful manner. It was considered Jefferson's Revolution because the power shifted peacefully, without the threatened civil war and with John Adams' head still on his shoulders. (It was a much debated topic:What happens to Ex-Presidents? A popular choice was to behead them, but luckily some people had more sense and figured they should just disappear peacefully into forgotten-land.)
So, once again, the power has been shifted peacefully, with both President Bush and President Obama still living, as expected.
Now is the time for us to just sit back, relax, and enjoy the show, for no matter what happens, it is sure to be one.
I have decided to take it upon myself to be as respectful as possible towards the new leader of our country. He won by majority rule, which is the fairest method on Earth today that I can think of, with the exception of the calling of the President of the Church. Actually, I didn't even know today was the inauguration until around 9 o'clock last night, and then I had work this morning so I didn't watch it.
My emotion towards the new President is more curious than anything. I'm not about to go burn effigies along with our friends in the middle east, nor am I going to put his framed picture in my bedroom. I am just curious to see what his plans are, how many of them will actually be carried out and other things. WILL he really bring our country down, or will he surprise the other 48% and raise us up? We'll just have to see. After all, if he does well, no harm done. If he does poorly, hopefully he'll be removed from office quickly enough before major damage is done. But I will admit, I was one of those who have been praying that he is moved by the Hand of God just as our previous successful Presidents have been.
One interesting tidbit that could be related:
When Thomas Jefferson was running for President against John Adams and eventually won, the Government shifted from being dominated by Democratic Republicans to Federalists, and did so in an essentially peaceful manner. It was considered Jefferson's Revolution because the power shifted peacefully, without the threatened civil war and with John Adams' head still on his shoulders. (It was a much debated topic:What happens to Ex-Presidents? A popular choice was to behead them, but luckily some people had more sense and figured they should just disappear peacefully into forgotten-land.)
So, once again, the power has been shifted peacefully, with both President Bush and President Obama still living, as expected.
Now is the time for us to just sit back, relax, and enjoy the show, for no matter what happens, it is sure to be one.
Saturday, January 10, 2009
Coolest site I've found in a long time
Ok, so I just found out that the church has produced a new website for the Youth, and it's REALLY cool! I'm so dang excited about it that I'm sharing it with everyone! The website is called A Brand New Year and is here*. But I mean the site is loaded with Scripture mastery games, talks, new era issues, songs, books and EVERYTHING that is awesome about the Church, directed ESPECIALLY towards the Youth!
So check it out and let me know what you think! I want to know I'm not the only one excited about this!
-KT
*If the link does not work, the website itself is http://abrandnewyear.lds.org
So check it out and let me know what you think! I want to know I'm not the only one excited about this!
-KT
*If the link does not work, the website itself is http://abrandnewyear.lds.org
Friday, January 9, 2009
Back to the Grind
I loathe school. I decided if (or when) I become a teacher, homework will be done away with...or graded for credit...or participation. Yeah, something like that. I really don't like the whole "go to school for eight hours, then expect at least an hour of homework per class each night." I PROMISE you that is what it says on all my class sylibi...sylluby...shoot the plural of syllabus! My AP classes say expect 2 hours! How can I expect another 8 hours of homework plus have a job and extra after school class? OH no. I guess I don't loathe school. I just loathe homework. The extra practice is fine, I guess. But if it's PRACTICE it shouldn't be GRADED!!! grrr... death to finals. Ok, not really, but still...I'm an angry Katie.
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